Use case for Mixtable Analytics Spreadsheet

Analyze Shopify customers with a spreadsheet

See order count, total spend, average order value, refunds, and the segments each customer belongs to, in a live spreadsheet fed by your Shopify store. Find your best customers, your one-time buyers, and the signups who never ordered.

Opens Mixtable Analytics Spreadsheet in the Shopify App Store. Free plan, then from $15/month.

  • Live from your store

Trusted by thousands of Shopify stores

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What you can do

Everything you need to analyze Shopify customers

Mixtable's reporting worksheets load your customers as rows with buying metrics as columns. Start from templates, filter by segment or country, and keep working the numbers with formulas.

One row per customer

Order count, total spend, net and gross sales, average order value, discounts, and refunds, next to each customer's name and email.

Ready-made customer templates

Start from Sales by Customer, One Time Customers, Customers with No Orders, or Sales by Customer Segments.

See what each customer buys

Product categories bought, product types bought, and the Shopify segments each customer belongs to, as spreadsheet columns.

Filter by segment or country

Limit any metric to a Shopify customer segment, a customer country, or customers with at least one order.

Customer Lifetime Value

See what each customer is worth in profit: their Net Sales minus the estimated cost of what they bought, for all time or any period. The ready-made Customer lifetime value & orders worksheet sets it up for you.

Metrics beside customer records

Add supported analytics fields to a customers worksheet, so buying history sits next to the profiles you already manage. With Mixtable Spreadsheet Editor, edit those profiles in the same spreadsheet and sync the changes to Shopify.

The customer metrics you can put in a worksheet

Reporting worksheets cover supported metric and filter combinations. These are the core metrics for customer analysis.

  • Order count
  • Total spend
  • Net sales
  • Gross sales
  • Average order value
  • Discount amounts
  • Refund amounts
  • Refund count
  • Categories bought
  • Product types bought
  • Segment membership
  • Customer Lifetime Value

In the spreadsheet

See how it looks in the sheet.

  • Sorted by spend
  • Refunds beside sales

Find the customers who actually carry your store

Shopify's customer list stops at lifetime orders and amount spent. A spreadsheet adds average order value, refunds, and Net Sales for any period: sort by any of them, and your VIP list writes itself.

Guide: Rank your customers
  • Total spend, order count, and average order value per customer
  • Net sales, gross sales, discounts, and refund amounts beside each name
  • Sort by any metric to rank your best customers
  • Pick a date range, from all time to a fixed period or rolling window
  • Exactly one order
  • Updates as they reorder

One-time buyers and signups who never ordered

Two lists hold most of your retention upside: customers who bought exactly once, and accounts that never bought at all. Mixtable has a template for each, so both lists stay current instead of living in a stale export.

Guide: One Time Customers template
  • One Time Customers template lists everyone with exactly one order
  • Customers with No Orders template finds signups who never purchased
  • Names, emails, and last order beside the numbers, ready for a campaign
  • Export to Excel or CSV when your email tool needs the list
  • One row per segment
  • Segments from Shopify

Compare customer segments and countries side by side

Your Shopify segments already group customers the way you think about them. The Sales by Customer Segments template turns each segment into a row with sales metrics as columns, and country filters do the same for geography.

Guide: Compare your segments
  • Order count, gross and net sales, discounts, refunds, and AOV per segment
  • See which segments each individual customer belongs to
  • Filter any metric by customer country
  • Compare segments over a fixed period or a rolling window
  • Behavior as columns
  • Sort and filter freely

Know what your customers buy, not just how much

Spend tells you who matters, categories tell you why. Columns for product categories and product types bought per customer show what each person comes back for, so campaigns and merchandising decisions start from behavior, not guesses.

Guide: See buying patterns
  • Product categories bought, per customer, as a column
  • Product types bought beside spend and order count
  • Average order value and refund amounts complete the picture
  • Analytics columns are analysis views, not synced Shopify fields

Compare

Mixtable vs other ways to analyze Shopify customers

Shopify's customer list shows lifetime orders and amount spent. Here is how the options compare when you need more than lifetime totals across your whole customer base.

Analysis taskMixtableShopify adminExporting to ExcelCRM tools
Spend and order metrics for every customer Yes, in a live sheetLifetime totals onlyStale the moment you exportYes, after integration
Rank customers by any metric Yes, sort any columnLimitedYes, manuallyDepends on plan
One-time buyers and no-order signups as living lists Yes, templatesVia segment queriesNo, re-export each timeSometimes
Sales metrics per Shopify segment Yes, one row per segmentCounts, not salesManual joinsOwn segment model
Add your own formulas to the numbers Yes, it is a spreadsheetNoYes, manuallyRarely
Numbers beside editable customer records Yes, same spreadsheetNoNoNo
Setup time Minutes, from templatesNoneEvery single timeDays to weeks

Comparison reflects typical customer analysis workflows. Mixtable analytics covers supported metric and filter combinations.

Getting started

From install to a working customer report in minutes

No exports, no pipelines. Pick a template and start asking questions.

  1. Connect your store

    Install the Mixtable Analytics Spreadsheet from the Shopify App Store and open a spreadsheet.

  2. Pick a customer template

    Start from Sales by Customer, One Time Customers, Customers with No Orders, or Sales by Customer Segments.

  3. Set the date range

    Choose all time, a fixed period for a report, or a rolling window like last 30 days for a living view.

  4. Filter and compare

    Limit metrics by customer segment or country, and compare the groups that matter to you.

  5. Build on the numbers

    Sort, add formula columns, and export to Excel or CSV when your email tool needs a list.

Questions

Shopify customer analytics questions

How do I analyze Shopify customers in a spreadsheet?

Install the Mixtable Analytics Spreadsheet from the Shopify App Store and create a spreadsheet from a template like Sales by Customer. Your customers load as rows with order count, total spend, average order value, and refunds as columns, live from your store.

Can I see total spend and order count for each customer?

Yes. Order count, total spend, net sales, gross sales, discounts, and refund amounts are available per customer, over all time or any date range you pick.

Can I find customers who only ordered once?

Yes. The One Time Customers template lists every customer with exactly one order, together with their email and order total, and the list updates as customers place new orders.

Can I find accounts that never placed an order?

Yes. The Customers with No Orders template filters your customer list down to signups without a single purchase, so you have a ready-made conversion campaign list.

Can I analyze sales by Shopify customer segment?

Yes. The Sales by Customer Segments template gives each segment a row with order count, gross and net sales, discounts, refunds, and average order value, using the segments you already defined in Shopify.

Can I see what products a customer tends to buy?

Yes. Columns for product categories bought and product types bought show what each customer comes back for, beside their spend and order metrics.

Can I use the customer list for email campaigns?

Yes. Any worksheet exports to Excel or CSV, so you can hand a ranked VIP list or a win-back list to your email tool whenever you need it.

Does Mixtable change my customer data when I analyze it?

No. Analytics columns are read-only analysis views. If you also want to edit customer records, Mixtable Spreadsheet Editor does that in the same spreadsheet, where changes are previewed and only sent when you sync to Shopify.

Understand your Shopify customers in a spreadsheet

Open Mixtable for your store and see who actually carries your revenue.